Return & Refund Policy

We want you to be happy with your purchase. Here's how returns work:

Return Window

You may request a return within 7 days of delivery.

Return Conditions

• Item must be unused, in original packaging, with all tags/accessories included
• Proof of purchase (order number or confirmation email) is required
• For hygiene and safety reasons, personal care and wellness accessories worn on the body cannot be returned once opened

How to Request a Return

1. Contact us with your order number and reason for return
2. We'll confirm the return and share pickup/drop-off instructions
3. Once we receive and inspect the item, we'll process your refund or exchange

Refunds

Approved refunds are issued to your original payment method (or as store credit, if preferred) within 5–7 business days of us receiving the returned item. COD orders will be refunded via bank transfer or UPI.

Damaged or Wrong Item Received

If your item arrived damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the product and packaging — we'll arrange a free replacement or full refund, no return shipping cost to you.

Exchanges

Need a different size/variant? Let us know within the return window and we'll arrange an exchange, subject to stock availability.